Shipping & Delivery Policy
Key Shipping Details
- Order Cut-Off Time: 15:00 GMT
- Order Handling Time: 1-3 business days (Monday to Friday)
- Shipping Time: 3-5 business days (Monday to Friday)
- Shipping Cost: Free
At Harper Mode, we’re all about delivering style, right on time. Here's how we ensure your orders are in your hands as quickly and smoothly as possible.
Order Cut-Off Time
Orders placed before 15:00 GMT will begin processing the same day. Orders made after this time will be handled the next business day.
Handling Time
We take 1-3 business days (Monday to Friday) to prepare your order.
Shipping Time
Your order will arrive within 3-5 business days (Monday to Friday) once dispatched.
Shipping Cost
Good news—shipping is free on all orders, so you can focus on upgrading your wardrobe without worrying about extra costs.
Order Delays
We strive to stick to our timelines, but if unexpected delays occur due to logistics or other factors, we’ll notify you right away.
Damaged or Incorrect Orders
If your order arrives damaged or isn’t quite right, send us an email at support@harper-mode.com with your order number and photos of the issue. We’ll resolve it promptly.
Order Cancellations
Changed your mind? You can cancel your order as long as it hasn’t shipped yet. Reach out to us at support@harper-mode.com, and we’ll take care of the rest.
Do you need help or have a question? Feel free to contact us!
Customer service hours:
Monday to Frinday: 09:00 to 17:00 GMT
We aim reply to your e-mail within 24 hours on business days.